@yumin shen  Hi, please provide the product and specific laptop model.  

Hi,    I recently purchased the Mokin TB4 docking UPC 728619603022 . I worked fine with my windows laptop. I have two minitor, one 24inch and one 49inch monitor both conn...

If your connected devices are charging slowly through the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable,...

I was hesitant at first, but after reading the GradeMiners reviews, I decided to give it a try. The quality exceeded my expectations! If you want reliable writing help, click here for more GradeMin...

@Dean Hamack This product can only be connected to one external display, and the C port does not support video transmission.

@Mokin Global 1. I was able to get the ethernet port working somehow, but I am only getting 40mbps as opposed to the 900+ I get with my Uni ethernet adapter using the same cable. 2. If I didn't h...

Hi @L.A. Heberlein  To better solve your problem, please try to do that : After UC1801 is connected to the monitor, please confirm whether it can be recognized in the display settings. If it...

Hi @Dean Hamack  To pinpoint the problem as quickly as possible, could the following test be tried? For ethernet port can't work : 1) Please confirm that the network is unobstructed and the...

Macbook Pro 2019 Intel, OS 14.4.1

Hi @Dean Hamack Thank you for taking the time to contact us. Please provide the laptop model. Looking forward to your reply! Best regards

@Mokin Global OK, so where's the driver for the UC6001?! I just bought one and neither the ethernet port, nor USB C to HDMI work. 

The HDMI port on my Mokin MOUC1801 was working just fine on the monitor I was previously using, but when I switched to an HP Z27X monitor, the Mokin won't pass HDMI at all.Other USB-C hubs in the h...

Hi @Dave Roper Thank you for taking the time to contact us. Please provide the product model and laptop model. Looking forward to your reply! Best regards

I purchases a 15 in 1 Dual Monitor USB C docking station from Amazon.   Today it has stopped displaying the monitors but all other functions are working fine, the monitors work when plugged ...

If the HDMI is not working, you can try to do as follows: ① Test the product on another USB-C device. If it supports video output, test it with a monitor, mouse, and keyboard. If it does not suppo...