Running into issues with your multi-monitor setup? Don’t worry—here’s a straightforward guide to help you troubleshoot common problems: 1. Monitors Not Showing Up: First, ...
Hi @jay mccutchen, To better resolve your issue, please provide the Product ID (ProdID) and Serial Number (SN) located on the back of your HP laptop. You may also send us a clear photo of the labe...
Power banks are essential for keeping our devices charged on the go—but they can pose serious risks if they start to swell. A bulging power bank isn’t just a cosmetic issue—it&rsq...
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When using a desktop charger, many users expect a smooth, plug-and-play experience. However, certain problems may arise during daily use. Understanding these issues in advance can help avoid frustr...
For professionals and multitaskers, a multi-monitor setup significantly boosts productivity. One efficient way to achieve this is by using a docking station with Multi-Stream Transport (MST) suppor...
When you encounter recurring notifications indicating that your computer fails to recognize a connected USB adapter or hub, this issue often stems from outdated or corrupted drivers. Please try the...
If you're experiencing issues with your laptop's graphics performance or compatibility, switching your graphics card driver might help. Here’s a simple step-by-step guide to manually update o...
Hi @Chris Eardley, Thanks for your support. Our products support the MAC address pass-through function. To enable this feature, please contact the customer service team of your computer manufactu...
Have you noticed that the laptop power adapter (charger) occasionally makes a slight current sound when charging the laptop? Don’t panic—this is actually a normal phenomenon! If...
The reason why the hub/docking station does not support DP to HDMI： ①Adapter Limitations: The Hub/Dock does not support connection via other adapters or DP to HDMI cable, because the video output...
Having an extended display can significantly improve your productivity by giving you more screen space to work with. Whether you're using a Windows PC or a Mac, setting up an extended display is st...
iPhone 14 or earlier is compatiable with "C to Lightning Cord". This retactable wall charger is built-in "C to C Cord". So it is more smoothly for iphone 16/15 series. Check it out 👉 https://...
This charger has a built-in retractable Type-C cable. When you pull the cable out, it locks into place at specific lengths: 4, 8, 12, 16, or 22 inches. **To retract the cable smoothly:** Gently pu...
If your workspace is cluttered with tangled cables, bulky adapters, and multiple chargers for phones, tablets, laptops, and earbuds, it’s time to simplify. Enter the 100W USB-C GaN Charging ...
