@Cássio Cavalcante Santana For the MOUC0214 docking station, when using DP1.4, dual monitor output is limited to 4K@30Hz + 1080P. However, since your computer has a high-end configura...
@Cássio Cavalcante Santana Thanks for your reply. Could you please provide a detailed picture of the model number and SN number on the back of the Hub. So we will know in more ...
@A. Cal Hi, please press the button on the hub.
@Cássio Cavalcante Santana Hi, Please provide the product model.
In today's fast-paced world, choosing the right charger can make all the difference in your daily tech routine. Let's compare retractable and traditional chargers to help you decide which suits you...
If your power bank loses its charge too quickly when charging your phone or other gadgets, several factors can cause this frustrating issue. Let’s explore the reasons and how to fix them. &nb...
When shopping for a power bank, one of the first specs you’ll notice is the mAh (milliampere-hour) rating, which indicates the battery capacity. Many assume that a higher mAh means a better p...
@Alexandre Glad to hear that you've solved the problem!
Imagine this: You’re in the middle of an important presentation, a tight deadline, or an online meeting, and suddenly—your laptop shuts down. This is such a frustrating thing. But you c...
Hi @Juanita A, For the problem you encounter, please check as below. 1. Please provide your laptop model and docking station model. 2. Find another mobile phone, tablet or computer with type-c i...
@asd asd Thank you for providing the pictures and waiting patiently. We will contact you via email, please check it.
With the increasing reliance on electronic devices, power banks have become a must-have gadget for many travelers. Whether it's for charging your smartphone, tablet, or other devices on the go...
@asd asd In order to quickly solve your problem, please provide the actual connection diagram (including the MOUC0219, laptop, and monitor) so that we can check for any connection anomalies. Also...
In today’s fast-paced world, staying connected is more important than ever, especially for those who are always on the move. Whether you're traveling for business, exploring the great outdoor...
@asd asd You have tried the troubleshooting methods provided. Please provide a complete connection diagram or video (including MOUC0219, laptop and monitor) so that our technicians can more ...
