In today's digitally connected world, we depend on a seamless flow of audio and video content to keep us entertained and informed. One of the most common ways to transmit high-quality audio and vid...
Many users have experienced an error with the computer hubs, as they keep returning the message "unknown USB device port reset failed." The computer works very fine but only gives an error when plu...
The USB-C PD port in a dock can supply up to 18W or 20W (depending on the specific model) in charging the peripheral device. If devices such as phones or tablets are not charged when connected to t...
The main difference between VGA vs. HDMI video cables and ports is that the VGA signal is analog, while HDMI is digital. This means VGA signals transmit information via electrical wave size. HDMI d...
If you have encountered the issue of slow charging or slow data transferring speed when using your cable, please try the following troubleshooting steps to verify if the issue can be resolved: 1. ...
🎃 It’s time to celebrate Halloween with MOKiN! MOKiN is bringing you the lowest price of the year! From multi-functional hubs to ultra-fast chargers, explore various products to suit your nee...
Undamaged products may be returned for a full refund for any reason within 30 days of the date of purchase. Once the returned item arrives back in MOKiN’s warehouse for inspection, the refund...
Windows puts your laptop into a power-saving mode when you close the lid, which usually means your computer will power down when you close the laptop, even when an external display is connected. To...
Thunderbolt and USB-C are commonly used connector cables that may look similar, but they have significant differences. It's essential to know which one your device supports before making a purchase...
Common Reasons for Charger Gets Hot When you notice your charger getting hot, it's important to understand the underlying causes to prevent potential issues. Several factors can contribute to this...
Hi Rick Wezowicz, To better solve your problem, please try to do the following: ① Please provide the product SN;② Try to use another known normal HDMI cable to rule out the possibility of cable f...
Here are some troubleshooting tips to help you locate and resolve the problem. For laptops: ● Make sure you set the audio output to the correct mode on your laptop: ① macOS: Open System Preferen...
Not charge at all/Intermittent charging/Indicator abnormal and not charging/Indicator off and not charging/certain parts not charging/Stop working/Indicator abnormal and charging intermittently Ma...
Hi @Rodney Moore , Please confirm whether the computer recognizes the external display’s EDID when connected to a single monitor. If it does recognize it, try adjusting the external display&...
@Minjoong Kim Sorry for the inconvenience; We will ask the customer service team to understand the situation. And you can contact AliExpress customer service to solve your problem faster.
Hi Rodney Moore， To better solve your problem, please provide information as follows: 1）Is your new computer model ASUS CX5501FEA Chromebook? 2）Using an Acer Chromebook with the MOUC3702 to conn...
DisplayPort is the latest display technology on the market and is generally considered a competitor to HDMI. The VESA specification, which describes DisplayPort technology, lists two types of trans...
@Ralph Rabelo Okay, our customer team will contact you by email to solve the problem.
