Wireless keyboards and mice may lag, disconnect, or fail to work when connected to a docking station's USB port. This could be due to 2.4 GHz ISM band radio frequency interference. To resolv...
@Florian Muller Merci pour les informations fournies. Veuillez revenir à la version précédente du pilote graphique et mettre à jour manuellement le pilote graphique du...
Hi @Kapel Shivnandan, To better solve the problem, please provide the model of your laptop and the product. At time, you can try the following steps: 1. Check the power adapter and cable: &...
@Florian Muller Bonjour, Pour mieux résoudre le problème, veuillez fournir le modèle du produit et le SN. Dans l'attente de votre réponse. Bonne journée !
To put it simply: NO. The USB-C Dock works universally with many laptops and computers, not just those with USB-C connectors. Any device that has a USB-C (Type-C), Thunderbolt 3 (Type-C), or USB Ty...
① For Windows 10 laptops: — This PC-->Manage-->Storage-->Disk Management, to check if the SD card or micro SD card is recognized; if it can be recognized, it generally means that th...
Common Causes of Slow Phone Charging There are several factors that can lead to slower charging speeds on your phone. Understanding these causes can help you pinpoint and fix the problem effective...
Hi @Gabriel LALLIER, To resolve your issue more efficiently, please contact AliExpress Customer Service. I am not aware of the firmware upgrade version provided by customer service and do not have...
Understanding the Technical Specs of USB-C and Thunderbolt As leading connectivity solutions that have transformed data transfer, device charging, and external display connectivity. let’s de...
Hi @Gabriel LALLIER, Thanks for the information you provide. Did you purchase it online or offline? If online, on which platform did you buy it? Please try contacting the seller to resolve the is...
Hi @Gabriel LALLIER, To better solve your problem, please provide the information as follows: 1. Provide the laptop model；2. Please provide the product purchase date and order number. Did the iss...
The lifespan of a power bank is influenced by several factors: ① Battery Quality: The type of battery used in a power bank plays a key role in how long it lasts. High-quality batteries are built t...
Hi @Uli D， We apologize for the inconvenience, and we have provided all solutions to try to solve the problem you meet. We attach great importance to customer experience. Please tell me when you ...
Hi @Uli D, Thank you for your information and patience. Please try to solve the problem by downloading the corresponding laptop processor driver from Intel's official website: https://www.intel.c...
Hi @P D, Thanks for the information you provide. Please do not use a cable extension during use. Have a nice day
@P D Okay, please try doing that to solve the problem.
Hi @Uli D， Please connect the product to an ASUS laptop, provide an overall connection diagram and open the display settings to see if the external display can be recognized (provide pictures) Ge...
Hi @P D , We tested it with the same laptop and version, and the external monitor worked fine when the computer was restarted, without pressing the device's on/off button or unplugged and plugged ...
