Common Causes of Slow Phone Charging There are several factors that can lead to slower charging speeds on your phone. Understanding these causes can help you pinpoint and fix the problem effective...
Hi @Gabriel LALLIER, To resolve your issue more efficiently, please contact AliExpress Customer Service. I am not aware of the firmware upgrade version provided by customer service and do not have...
Understanding the Technical Specs of USB-C and Thunderbolt As leading connectivity solutions that have transformed data transfer, device charging, and external display connectivity. let’s de...
Hi @Gabriel LALLIER, Thanks for the information you provide. Did you purchase it online or offline? If online, on which platform did you buy it? Please try contacting the seller to resolve the is...
Hi @Gabriel LALLIER, To better solve your problem, please provide the information as follows: 1. Provide the laptop model；2. Please provide the product purchase date and order number. Did the iss...
The lifespan of a power bank is influenced by several factors: ① Battery Quality: The type of battery used in a power bank plays a key role in how long it lasts. High-quality batteries are built t...
Hi @Uli D， We apologize for the inconvenience, and we have provided all solutions to try to solve the problem you meet. We attach great importance to customer experience. Please tell me when you ...
Hi @Uli D, Thank you for your information and patience. Please try to solve the problem by downloading the corresponding laptop processor driver from Intel's official website: https://www.intel.c...
Hi @P D, Thanks for the information you provide. Please do not use a cable extension during use. Have a nice day
@P D Okay, please try doing that to solve the problem.
Hi @Uli D， Please connect the product to an ASUS laptop, provide an overall connection diagram and open the display settings to see if the external display can be recognized (provide pictures) Ge...
Hi @P D , We tested it with the same laptop and version, and the external monitor worked fine when the computer was restarted, without pressing the device's on/off button or unplugged and plugged ...
Hi @Uli D , We are sorry for all the inconvenience caused by this docking station. 1. Can you try to get Dell administrator privileges? 2. Does your old Surface laptop support video output?...
Steps to Reset Your Power Bank ① Initial Checks Before resetting your power bank, make sure you’ve eliminated any external factors that might be causing the issue. Inspect the charging cabl...
Common Issues with Power Banks As a vital tool for mobile device charging, power banks offer great convenience, but they can encounter performance and functionality challenges like any other...
@Adrien Harnenzy Okay, reach out to us anytime if you need further assistance.
@Uli D Thanks for the video you provide. You need to use your Dell laptop to upgrade the program . Please try again: Note: The connection cable between DK0701 and the monitor must be HDMI-HDMI/D...
Hi @Adrien Harnenzy, Thanks for the information you provide. Please try to upgrade the program to solve the problem you meet. Download the program: https://drive.google.com/file/d/1UXjJJGR2jOrf3...
