Gerenal questions

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Power Surge USB Port Stop Working What should I do if a power surge occurs and I get a warning message about protecting connected devices?
4/25/24, 5:57 AM • Mokin Global 4/25/24, 5:57 AM

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Mokin Global
4/25/24, 5:57 AM

When a power surge occurs, you will typically receive a message to warn you and protect con...
4K@60HZ DP Port What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?
4/17/24, 6:56 AM • Mokin Global 4/17/24, 6:56 AM

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Mokin Global
4/17/24, 6:56 AM

When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with l...
GL

MODK0701 16-in-1 Compatibility
4/14/24, 7:21 AM • Gustav Llombert 4/15/24, 2:13 AM

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Mokin Global
4/15/24, 2:13 AM

Hi @Gustav Llombert Thank you very much for taking the time to contact us. The C port of this t...
Thunderbolt™ 4 Docking Station What should I do if the media display is not working via the Thunderbolt 4 Dock’s Thunderbolt 4 downstream port?
3/28/24, 8:36 AM • Mokin Global 3/28/24, 8:36 AM

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Mokin Global
3/28/24, 8:36 AM

The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port supports up to 8K@30Hz resolution. I...
Power Bank How to choose a power bank?
3/25/24, 3:13 AM • Mokin Global 3/25/24, 3:13 AM

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26
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Mokin Global
3/25/24, 3:13 AM

When purchasing a power bank, you need to consider 3 specs as follows: Capacity - This is how mu...
External monitor User guide Mac How to use external monitors with your mac ？
3/20/24, 2:20 AM • Mokin Global 3/20/24, 2:20 AM

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Mokin Global
3/20/24, 2:20 AM

Use extended desktop mode: ① Choose Apple menu > System Preferences, then cli...
What should I do if the display has images but no sound?
3/18/24, 5:42 AM • Mokin Global 3/18/24, 5:42 AM

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Mokin Global
3/18/24, 5:42 AM

When connected the monitor to the hub/dock's DP(HDMI) port, the display has images but no sound o...
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HDMI monitor can not recognized 15-in-1 Docking Station DisplayPort MODK1402 : Connecting DP ports to HDMI monitors
2/5/24, 7:33 AM • Philippe 2/8/24, 3:01 AM

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Mokin Global
2/8/24, 3:01 AM

Hello @Philippe We can't confirm the secondary transfer. Our suggestion is to use HDMI-HDM...
J

MOUC0412 Dell Precision 5570 GFX issues (wavy pixels) Random instant GFX issues (wavy pixels) which occasionally followed by instant black screen
1/24/24, 6:56 PM • Jay 2/6/24, 3:57 AM

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Jay
2/6/24, 3:57 AM

Hi @Mokin Global I got a replacement from Amazon for the same product (Mokin 6 in 1): &nbs...
tutorial Intel How to use the Intel Graphics Control Panel?
1/10/24, 6:07 AM • Mokin Global 1/10/24, 6:07 AM

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Mokin Global
1/10/24, 6:07 AM

1. Open the Intel graphics Control Center and go to the home page. 2.To enable the external mo...
CC

Faulty DP ports? MOTB0101 Display/video artifacts on the DP ports
1/4/24, 5:39 PM • Cristian Cocos 1/6/24, 3:41 AM

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Mokin Global
1/6/24, 3:41 AM

Hi @Cristian Cocos Thanks for the quick response. ① Manually update the graphics card dri...
malfunction solution the last USB device What should you do when the last USB device you connected to this computer malfunctions?
1/4/24, 3:31 AM • Mokin Global 1/4/24, 3:31 AM

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Mokin Global
1/4/24, 3:31 AM

一.Update the USB driver. 1.Click the search icon in the taskbar, enter Device Manager, and...
CC

Firmware update?
12/24/23, 5:22 PM • Cristian Cocos 12/28/23, 1:46 AM

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Mokin Global
12/28/23, 1:46 AM

Okay, thanks for your response.it is the latest firmware at present. If you have met the problem ...
Thunderbolt Full-Featured Type C USB4 Distinguishing Thunderbolt and Full-Featured Type C: A Comparative Analysis of Data Transmission Modes
12/26/23, 2:09 AM • Mokin Global 12/26/23, 2:09 AM

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Mokin Global
12/26/23, 2:09 AM

Thunderbolt and Full-Featured Type C have significant differences not only in their benchmark tra...
Mg

2023 December's Top 3 USB-C Hub Series FAQs Unveiled
12/22/23, 4:11 AM • Mokin global 12/22/23, 4:11 AM

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Mg

Mokin global
12/22/23, 4:11 AM

Here, we've compiled the top three common issues with Mokin products available on all platforms a...
5-In-1 Charger Questionnaire 67W Effortless Charging: Mokin's Survey Offers a Free Trial of the Latest Tilted Design
12/12/23, 2:16 AM • Mokin Global 12/12/23, 2:16 AM

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Mokin Global
12/12/23, 2:16 AM

To enable one-handed operation when switching chargers or plugging/unplugging devices, I have des...
KvH

MacbookPro 16" 2019 dual display HDMI
12/6/23, 3:49 PM • Kevin van Hout 12/11/23, 1:58 AM

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Mokin Global
12/11/23, 1:58 AM

Dear @Kevin van Hout I apologize for the inconvenience. And what brand of computer do you use? ...
JL

# [Solved] USB C To HDMI Adapter Cable Not Working
10/16/23, 9:33 AM • Judy Lay 12/5/23, 9:50 AM

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Mokin Global
12/5/23, 9:50 AM

@Judy Lay 💯

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Gerenal questions

Power Surge USB Port Stop Working What should I do if a power surge occurs and I get a warning message about protecting connected devices? 4/25/24, 5:57 AM • Mokin Global 4/25/24, 5:57 AM

4K@60HZ DP Port What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display? 4/17/24, 6:56 AM • Mokin Global 4/17/24, 6:56 AM

MODK0701 16-in-1 Compatibility 4/14/24, 7:21 AM • Gustav Llombert 4/15/24, 2:13 AM

Thunderbolt™ 4 Docking Station What should I do if the media display is not working via the Thunderbolt 4 Dock’s Thunderbolt 4 downstream port? 3/28/24, 8:36 AM • Mokin Global 3/28/24, 8:36 AM

Power Bank How to choose a power bank? 3/25/24, 3:13 AM • Mokin Global 3/25/24, 3:13 AM

External monitor User guide Mac How to use external monitors with your mac ？ 3/20/24, 2:20 AM • Mokin Global 3/20/24, 2:20 AM

What should I do if the display has images but no sound? 3/18/24, 5:42 AM • Mokin Global 3/18/24, 5:42 AM

HDMI monitor can not recognized 15-in-1 Docking Station DisplayPort MODK1402 : Connecting DP ports to HDMI monitors 2/5/24, 7:33 AM • Philippe 2/8/24, 3:01 AM

MOUC0412 Dell Precision 5570 GFX issues (wavy pixels) Random instant GFX issues (wavy pixels) which occasionally followed by instant black screen 1/24/24, 6:56 PM • Jay 2/6/24, 3:57 AM

tutorial Intel How to use the Intel Graphics Control Panel? 1/10/24, 6:07 AM • Mokin Global 1/10/24, 6:07 AM

Faulty DP ports? MOTB0101 Display/video artifacts on the DP ports 1/4/24, 5:39 PM • Cristian Cocos 1/6/24, 3:41 AM

malfunction solution the last USB device What should you do when the last USB device you connected to this computer malfunctions? 1/4/24, 3:31 AM • Mokin Global 1/4/24, 3:31 AM

Firmware update? 12/24/23, 5:22 PM • Cristian Cocos 12/28/23, 1:46 AM

Thunderbolt Full-Featured Type C USB4 Distinguishing Thunderbolt and Full-Featured Type C: A Comparative Analysis of Data Transmission Modes 12/26/23, 2:09 AM • Mokin Global 12/26/23, 2:09 AM

2023 December's Top 3 USB-C Hub Series FAQs Unveiled 12/22/23, 4:11 AM • Mokin global 12/22/23, 4:11 AM

5-In-1 Charger Questionnaire 67W Effortless Charging: Mokin's Survey Offers a Free Trial of the Latest Tilted Design 12/12/23, 2:16 AM • Mokin Global 12/12/23, 2:16 AM

MacbookPro 16" 2019 dual display HDMI 12/6/23, 3:49 PM • Kevin van Hout 12/11/23, 1:58 AM

# [Solved] USB C To HDMI Adapter Cable Not Working 10/16/23, 9:33 AM • Judy Lay 12/5/23, 9:50 AM

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Latest topics

What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?

What should I do if a power surge occurs and I get a warning message about protecting connected devices?

What should I do if the microSD card is readable but not writable through the card reader/hub/dock?

Latest posts

What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?

What should I do if a power surge occurs and I get a warning message about protecting connected devices?

What should I do if the microSD card is readable but not writable through the card reader/hub/dock?

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Power Surge USB Port Stop Working What should I do if a power surge occurs and I get a warning message about protecting connected devices?
4/25/24, 5:57 AM • Mokin Global 4/25/24, 5:57 AM

4K@60HZ DP Port What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?
4/17/24, 6:56 AM • Mokin Global 4/17/24, 6:56 AM

MODK0701 16-in-1 Compatibility
4/14/24, 7:21 AM • Gustav Llombert 4/15/24, 2:13 AM

Thunderbolt™ 4 Docking Station What should I do if the media display is not working via the Thunderbolt 4 Dock’s Thunderbolt 4 downstream port?
3/28/24, 8:36 AM • Mokin Global 3/28/24, 8:36 AM

Power Bank How to choose a power bank?
3/25/24, 3:13 AM • Mokin Global 3/25/24, 3:13 AM

External monitor User guide Mac How to use external monitors with your mac ？
3/20/24, 2:20 AM • Mokin Global 3/20/24, 2:20 AM

What should I do if the display has images but no sound?
3/18/24, 5:42 AM • Mokin Global 3/18/24, 5:42 AM

HDMI monitor can not recognized 15-in-1 Docking Station DisplayPort MODK1402 : Connecting DP ports to HDMI monitors
2/5/24, 7:33 AM • Philippe 2/8/24, 3:01 AM

MOUC0412 Dell Precision 5570 GFX issues (wavy pixels) Random instant GFX issues (wavy pixels) which occasionally followed by instant black screen
1/24/24, 6:56 PM • Jay 2/6/24, 3:57 AM

tutorial Intel How to use the Intel Graphics Control Panel?
1/10/24, 6:07 AM • Mokin Global 1/10/24, 6:07 AM

Faulty DP ports? MOTB0101 Display/video artifacts on the DP ports
1/4/24, 5:39 PM • Cristian Cocos 1/6/24, 3:41 AM

malfunction solution the last USB device What should you do when the last USB device you connected to this computer malfunctions?
1/4/24, 3:31 AM • Mokin Global 1/4/24, 3:31 AM

Firmware update?
12/24/23, 5:22 PM • Cristian Cocos 12/28/23, 1:46 AM

Thunderbolt Full-Featured Type C USB4 Distinguishing Thunderbolt and Full-Featured Type C: A Comparative Analysis of Data Transmission Modes
12/26/23, 2:09 AM • Mokin Global 12/26/23, 2:09 AM

2023 December's Top 3 USB-C Hub Series FAQs Unveiled
12/22/23, 4:11 AM • Mokin global 12/22/23, 4:11 AM

5-In-1 Charger Questionnaire 67W Effortless Charging: Mokin's Survey Offers a Free Trial of the Latest Tilted Design
12/12/23, 2:16 AM • Mokin Global 12/12/23, 2:16 AM

MacbookPro 16" 2019 dual display HDMI
12/6/23, 3:49 PM • Kevin van Hout 12/11/23, 1:58 AM

# [Solved] USB C To HDMI Adapter Cable Not Working
10/16/23, 9:33 AM • Judy Lay 12/5/23, 9:50 AM