USB c Hub performance issue

• gy

  george yeh

  11/9/23, 4:42 PM

  when my laptop is connected to the hub the laptop will take 3 minutes to show the bootup logo, when there is not hub it boot up within 30 sec.  Connecting a 3.x thumb drive 512GB when extracting the data it will slow down the laptop to the point the entire screen will not move. anybody had seen this issue ? 

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• 

  Administrator

  Administrator

  MOKIN Account

  Mokin Global

  11/14/23, 3:06 AM

  Hello @george yeh

  Sorry this happened, in order to better solve your problem,could you please provide the following information:
  ❶Could you provide your detailed laptop model?
  Such as: HP Pavilion x360 2-in-1
  ❷Could you provide the product model and SN number?

  Looking forward to your reply!

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