Gerenal questions

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MF

MODK0601US USB-C hub not - no USB-A connection / HDMI2
12/4/23, 1:55 PM • Marc Flores 12/5/23, 9:50 AM

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77
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Mokin Global
12/5/23, 9:50 AM

Dear @Marc Flores I apologize for the inconvenience. Regarding your question, are you con...
gy

USB c Hub performance issue
11/9/23, 4:42 PM • george yeh 11/14/23, 3:06 AM

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2
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101
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Mokin Global
11/14/23, 3:06 AM

Hello @george yeh Sorry this happened, in order to better solve your problem,could you please pr...
JJ

mokin usb c hub LAN 12 in 1 adapter will not recognize LAN
9/28/23, 7:21 AM • Jakob Jensen 10/6/23, 1:26 AM

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2
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277
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Mokin Global
10/6/23, 1:26 AM

Hello @Jakob Jensen I'm sorry this happened, in order to better solve your problem: ❶It i...
sc

No video with Mokin 8 IN 1 Docking Station Dual 4k@60Hz HDMI using Ubuntun 22.04
10/1/23, 10:08 AM • sebastein chesnais 10/6/23, 1:20 AM

2

2
Posts

112
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Mokin Global
10/6/23, 1:20 AM

Hello @sebastein chesnais I'm sorry this happened, in order to better solve your problem,c...
KD

ISPTool Update Issue
9/22/23, 3:44 AM • Kenie Dancy 9/22/23, 3:48 AM

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128
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Mokin Global
9/22/23, 3:48 AM

Dear @Kenie Dancy We apologize for the inconvenience caused. The error code you enc...
RE

Doesn’t support DisplayPort Thunderbolt 3 MODK1402 - Thunderbolt 3
6/3/23, 5:22 AM • Ricardo Estrada 8/24/23, 2:57 AM

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258
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RE

Ricardo Estrada
8/24/23, 2:57 AM

Noted that USB C from Apple are only Rated for USB 3.1 10Gbps (USB C) So you will need a Thunder...
SF

Problem with monitor resolution when 2 monitors connect to the USB hub 6
6/23/23, 3:19 PM • Serge Fortin 6/26/23, 7:59 AM

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133
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Mokin Global
6/26/23, 7:59 AM

Hi Serge Fortin, Sorry have not reply you in time. For your problem, please send an email to our...
MK

The USB device is not recognized
6/14/23, 7:04 PM • Marleen Kretschmann 6/15/23, 10:05 AM

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2
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434
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Mokin Global
6/15/23, 10:05 AM

Hi Marleen Kretschmann, Reasons related to unrecognized USB devices. Poor contact between the...
PP

Dockingstation with thunderbolt, LAN, HDMI, USB-C, USB-A fro Mac M2
5/11/23, 7:50 AM • Peter Pascheka 5/30/23, 8:18 AM

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2
Posts

110
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Mokin Global
5/30/23, 8:18 AM

@Peter Pascheka Hi Peter Pascheka, Sorry to have not replied to you in time. You can learn mor...
kB

screen not recognized HP laptop screen no longer recognized after Windows update
3/14/23, 5:50 AM • kristy Berry 3/14/23, 5:53 AM

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2
Posts

195
Views

Mokin Global
3/14/23, 5:53 AM

@kristy Berry Hi kristy Berry, Sorry for convenience. ①Please find another phone, laptop...
HJ

USB device not recognized Why pop up the USB device is not recognized?
3/14/23, 4:08 AM • Herry Jack 3/14/23, 4:27 AM

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2
Posts

245
Views

Mokin Global
3/14/23, 4:27 AM

@Herry Jack Hi Herry Jack, What happens when the last USB device you connected to this co...
KD

Can't work Not work Why the docking station/ hub does not work？
3/14/23, 3:38 AM • Kenie Dancy 3/14/23, 3:55 AM

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2
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371
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Mokin Global
3/14/23, 3:55 AM

@Kenie Dancy Hi Kenie Dancy, It does not work after being used for some time.If the compu...
SM

Yoga Slim 7i Pro X 14 - Windows 11 - Mokin 12-in-1 USB C not recognised anymore
3/14/23, 2:24 AM • Selicy Maire 3/14/23, 3:19 AM

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85
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SM

Selicy Maire
3/14/23, 3:19 AM

Hi Marrie, Thank you for your time trying to help. Regards, Selicy.
Resolution Hard disk stopped working If display stopped after connect high current hard disk, how to do?
11/24/22, 6:04 AM • Mokin Global 11/24/22, 6:04 AM

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1
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69
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Mokin Global
11/24/22, 6:04 AM

Must be charged. Please supply power by power adapter.
WiFi stopped working Can't connect to hub How do if WiFi stopped working while hard disk connected to hub？
11/24/22, 6:02 AM • Mokin Global 11/24/22, 6:02 AM

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1
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58
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Mokin Global
11/24/22, 6:02 AM

2.4G network is easily disturbed. You can switch to a 5G network. Or you can adjust the placement...
Docking station Resolution The reason of screen black Why is the screen sometimes black?
11/24/22, 5:58 AM • Mokin Global 11/24/22, 5:58 AM

1

1
Posts

224
Views

Mokin Global
11/24/22, 5:58 AM

The reason why the screen is black is that the power consumption of the docking station is too hi...
Resolution 4K@60HZ Why the Resolution can't achieve 4K@60HZ ?
11/24/22, 5:51 AM • Mokin Global 11/24/22, 5:51 AM

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1
Posts

153
Views

Mokin Global
11/24/22, 5:51 AM

Make sure both your monitor and host laptop support 4K@60Hz video output, otherwise, and only usi...
USB-C port How does my USB‐C cable know what device I have and what functions the USB‐C port on my device can perform?
11/18/22, 9:05 AM • Mokin Global 11/18/22, 9:05 AM

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1
Posts

80
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Mokin Global
11/18/22, 9:05 AM

The laptop or tablet and the USB‐C accessory do a “handshake” when first connected to...

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Gerenal questions

MODK0601US USB-C hub not - no USB-A connection / HDMI2 12/4/23, 1:55 PM • Marc Flores 12/5/23, 9:50 AM

USB c Hub performance issue 11/9/23, 4:42 PM • george yeh 11/14/23, 3:06 AM

mokin usb c hub LAN 12 in 1 adapter will not recognize LAN 9/28/23, 7:21 AM • Jakob Jensen 10/6/23, 1:26 AM

No video with Mokin 8 IN 1 Docking Station Dual 4k@60Hz HDMI using Ubuntun 22.04 10/1/23, 10:08 AM • sebastein chesnais 10/6/23, 1:20 AM

ISPTool Update Issue 9/22/23, 3:44 AM • Kenie Dancy 9/22/23, 3:48 AM

Doesn’t support DisplayPort Thunderbolt 3 MODK1402 - Thunderbolt 3 6/3/23, 5:22 AM • Ricardo Estrada 8/24/23, 2:57 AM

Problem with monitor resolution when 2 monitors connect to the USB hub 6 6/23/23, 3:19 PM • Serge Fortin 6/26/23, 7:59 AM

The USB device is not recognized 6/14/23, 7:04 PM • Marleen Kretschmann 6/15/23, 10:05 AM

Dockingstation with thunderbolt, LAN, HDMI, USB-C, USB-A fro Mac M2 5/11/23, 7:50 AM • Peter Pascheka 5/30/23, 8:18 AM

screen not recognized HP laptop screen no longer recognized after Windows update 3/14/23, 5:50 AM • kristy Berry 3/14/23, 5:53 AM

USB device not recognized Why pop up the USB device is not recognized? 3/14/23, 4:08 AM • Herry Jack 3/14/23, 4:27 AM

Can't work Not work Why the docking station/ hub does not work？ 3/14/23, 3:38 AM • Kenie Dancy 3/14/23, 3:55 AM

Yoga Slim 7i Pro X 14 - Windows 11 - Mokin 12-in-1 USB C not recognised anymore 3/14/23, 2:24 AM • Selicy Maire 3/14/23, 3:19 AM

Resolution Hard disk stopped working If display stopped after connect high current hard disk, how to do? 11/24/22, 6:04 AM • Mokin Global 11/24/22, 6:04 AM

WiFi stopped working Can't connect to hub How do if WiFi stopped working while hard disk connected to hub？ 11/24/22, 6:02 AM • Mokin Global 11/24/22, 6:02 AM

Docking station Resolution The reason of screen black Why is the screen sometimes black? 11/24/22, 5:58 AM • Mokin Global 11/24/22, 5:58 AM

Resolution 4K@60HZ Why the Resolution can't achieve 4K@60HZ ? 11/24/22, 5:51 AM • Mokin Global 11/24/22, 5:51 AM

USB-C port How does my USB‐C cable know what device I have and what functions the USB‐C port on my device can perform? 11/18/22, 9:05 AM • Mokin Global 11/18/22, 9:05 AM

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Latest topics

What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?

What should I do if a power surge occurs and I get a warning message about protecting connected devices?

What should I do if the microSD card is readable but not writable through the card reader/hub/dock?

Latest posts

What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?

What should I do if a power surge occurs and I get a warning message about protecting connected devices?

What should I do if the microSD card is readable but not writable through the card reader/hub/dock?

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MODK0601US USB-C hub not - no USB-A connection / HDMI2
12/4/23, 1:55 PM • Marc Flores 12/5/23, 9:50 AM

USB c Hub performance issue
11/9/23, 4:42 PM • george yeh 11/14/23, 3:06 AM

mokin usb c hub LAN 12 in 1 adapter will not recognize LAN
9/28/23, 7:21 AM • Jakob Jensen 10/6/23, 1:26 AM

No video with Mokin 8 IN 1 Docking Station Dual 4k@60Hz HDMI using Ubuntun 22.04
10/1/23, 10:08 AM • sebastein chesnais 10/6/23, 1:20 AM

ISPTool Update Issue
9/22/23, 3:44 AM • Kenie Dancy 9/22/23, 3:48 AM

Doesn’t support DisplayPort Thunderbolt 3 MODK1402 - Thunderbolt 3
6/3/23, 5:22 AM • Ricardo Estrada 8/24/23, 2:57 AM

Problem with monitor resolution when 2 monitors connect to the USB hub 6
6/23/23, 3:19 PM • Serge Fortin 6/26/23, 7:59 AM

The USB device is not recognized
6/14/23, 7:04 PM • Marleen Kretschmann 6/15/23, 10:05 AM

Dockingstation with thunderbolt, LAN, HDMI, USB-C, USB-A fro Mac M2
5/11/23, 7:50 AM • Peter Pascheka 5/30/23, 8:18 AM

screen not recognized HP laptop screen no longer recognized after Windows update
3/14/23, 5:50 AM • kristy Berry 3/14/23, 5:53 AM

USB device not recognized Why pop up the USB device is not recognized?
3/14/23, 4:08 AM • Herry Jack 3/14/23, 4:27 AM

Can't work Not work Why the docking station/ hub does not work？
3/14/23, 3:38 AM • Kenie Dancy 3/14/23, 3:55 AM

Yoga Slim 7i Pro X 14 - Windows 11 - Mokin 12-in-1 USB C not recognised anymore
3/14/23, 2:24 AM • Selicy Maire 3/14/23, 3:19 AM

Resolution Hard disk stopped working If display stopped after connect high current hard disk, how to do?
11/24/22, 6:04 AM • Mokin Global 11/24/22, 6:04 AM

WiFi stopped working Can't connect to hub How do if WiFi stopped working while hard disk connected to hub？
11/24/22, 6:02 AM • Mokin Global 11/24/22, 6:02 AM

Docking station Resolution The reason of screen black Why is the screen sometimes black?
11/24/22, 5:58 AM • Mokin Global 11/24/22, 5:58 AM

Resolution 4K@60HZ Why the Resolution can't achieve 4K@60HZ ?
11/24/22, 5:51 AM • Mokin Global 11/24/22, 5:51 AM

USB-C port How does my USB‐C cable know what device I have and what functions the USB‐C port on my device can perform?
11/18/22, 9:05 AM • Mokin Global 11/18/22, 9:05 AM