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Gerenal questions
Find answers and troubleshooting tips here!
install the driver (1)
Accessory (1)
Doesn’t support DisplayPort (1)
USB-C port (1)
Docking station (1)
Resolution (3)
4K@60HZ (2)
HDMI monitor can not recognized (1)
The reason of screen black (1)
WiFi stopped working (1)
Can't connect to hub (1)
Hard disk stopped working (1)
mokin drivers (1)
mokin usb c hub (4)
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mokin tech Hub (1)
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mokin usb c to hdmi (2)
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usb c hdmi splitter (1)
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mokin usb c docking station (1)
mokin usb hub (1)
Drivers (1)
Can't work (1)
Not work (1)
USB device not recognized (1)
screen not recognized (1)
Thunderbolt 3 (1)
LAN (1)
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EC
HDMI and DisplayPorts not working
15-in-1 Docking Station
noir
Un de mes écran reste noir
5/3/24, 10:07 PM
•
Eva Chantôme
5/14/24, 1:44 AM
6
6
Posts
48
Views
Mokin Global
5/14/24, 1:44 AM
Bonjour, ① Avez-vous téléchargé le dernier pilote sur le site officie...
Resolution set
How to adjust resolution?
5/7/24, 7:13 AM
•
Mokin Global
5/7/24, 7:13 AM
1
1
Posts
19
Views
Mokin Global
5/7/24, 7:13 AM
1) Enter the display interface (Settings---System---Display) ; 2) Now you need to set the interf...
Power Surge
USB Port Stop Working
What should I do if a power surge occurs and I get a warning message about protecting connected devices?
4/25/24, 5:57 AM
•
Mokin Global
4/25/24, 5:57 AM
1
1
Posts
26
Views
Mokin Global
4/25/24, 5:57 AM
When a power surge occurs, you will typically receive a message to warn you and protect con...
4K@60HZ
DP Port
What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?
4/17/24, 6:56 AM
•
Mokin Global
4/17/24, 6:56 AM
1
1
Posts
34
Views
Mokin Global
4/17/24, 6:56 AM
When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with l...
GL
MODK0701 16-in-1 Compatibility
4/14/24, 7:21 AM
•
Gustav Llombert
4/15/24, 2:13 AM
2
2
Posts
51
Views
Mokin Global
4/15/24, 2:13 AM
Hi @Gustav Llombert Thank you very much for taking the time to contact us. The C port of this t...
Thunderbolt™ 4 Docking Station
What should I do if the media display is not working via the Thunderbolt 4 Dock’s Thunderbolt 4 downstream port?
3/28/24, 8:36 AM
•
Mokin Global
3/28/24, 8:36 AM
1
1
Posts
61
Views
Mokin Global
3/28/24, 8:36 AM
The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port supports up to 8K@30Hz resolution. I...
Power Bank
How to choose a power bank?
3/25/24, 3:13 AM
•
Mokin Global
3/25/24, 3:13 AM
1
1
Posts
28
Views
Mokin Global
3/25/24, 3:13 AM
When purchasing a power bank, you need to consider 3 specs as follows: Capacity - This is how mu...
External monitor
User guide
Mac
How to use external monitors with your mac ?
3/20/24, 2:20 AM
•
Mokin Global
3/20/24, 2:20 AM
1
1
Posts
51
Views
Mokin Global
3/20/24, 2:20 AM
Use extended desktop mode: ① Choose Apple menu > System Preferences, then cli...
What should I do if the display has images but no sound?
3/18/24, 5:42 AM
•
Mokin Global
3/18/24, 5:42 AM
1
1
Posts
22
Views
Mokin Global
3/18/24, 5:42 AM
When connected the monitor to the hub/dock's DP(HDMI) port, the display has images but no sound o...
P
HDMI monitor can not recognized
15-in-1 Docking Station
DisplayPort
MODK1402 : Connecting DP ports to HDMI monitors
2/5/24, 7:33 AM
•
Philippe
2/8/24, 3:01 AM
6
6
Posts
196
Views
Mokin Global
2/8/24, 3:01 AM
Hello @Philippe We can't confirm the secondary transfer. Our suggestion is to use HDMI-HDM...
J
MOUC0412
Dell Precision 5570
GFX issues (wavy pixels)
Random instant GFX issues (wavy pixels) which occasionally followed by instant black screen
1/24/24, 6:56 PM
•
Jay
2/6/24, 3:57 AM
5
5
Posts
155
Views
J
Jay
2/6/24, 3:57 AM
Hi @Mokin Global I got a replacement from Amazon for the same product (Mokin 6 in 1): &nbs...
tutorial
Intel
How to use the Intel Graphics Control Panel?
1/10/24, 6:07 AM
•
Mokin Global
1/10/24, 6:07 AM
1
1
Posts
53
Views
Mokin Global
1/10/24, 6:07 AM
1. Open the Intel graphics Control Center and go to the home page. 2.To enable the external mo...
CC
Faulty DP ports?
MOTB0101 Display/video artifacts on the DP ports
1/4/24, 5:39 PM
•
Cristian Cocos
1/6/24, 3:41 AM
6
6
Posts
125
Views
Mokin Global
1/6/24, 3:41 AM
Hi @Cristian Cocos Thanks for the quick response. ① Manually update the graphics card dri...
malfunction
solution
the last USB device
What should you do when the last USB device you connected to this computer malfunctions?
1/4/24, 3:31 AM
•
Mokin Global
1/4/24, 3:31 AM
1
1
Posts
67
Views
Mokin Global
1/4/24, 3:31 AM
一.Update the USB driver. 1.Click the search icon in the taskbar, enter Device Manager, and...
CC
Firmware update?
12/24/23, 5:22 PM
•
Cristian Cocos
12/28/23, 1:46 AM
4
4
Posts
199
Views
Mokin Global
12/28/23, 1:46 AM
Okay, thanks for your response.it is the latest firmware at present. If you have met the problem ...
Thunderbolt
Full-Featured Type C
USB4
Distinguishing Thunderbolt and Full-Featured Type C: A Comparative Analysis of Data Transmission Modes
12/26/23, 2:09 AM
•
Mokin Global
12/26/23, 2:09 AM
1
1
Posts
52
Views
Mokin Global
12/26/23, 2:09 AM
Thunderbolt and Full-Featured Type C have significant differences not only in their benchmark tra...
Mg
2023 December's Top 3 USB-C Hub Series FAQs Unveiled
12/22/23, 4:11 AM
•
Mokin global
12/22/23, 4:11 AM
1
1
Posts
91
Views
Mg
Mokin global
12/22/23, 4:11 AM
Here, we've compiled the top three common issues with Mokin products available on all platforms a...
5-In-1 Charger
Questionnaire
67W
Effortless Charging: Mokin's Survey Offers a Free Trial of the Latest Tilted Design
12/12/23, 2:16 AM
•
Mokin Global
12/12/23, 2:16 AM
1
1
Posts
92
Views
Mokin Global
12/12/23, 2:16 AM
To enable one-handed operation when switching chargers or plugging/unplugging devices, I have des...
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How to adjust resolution?
Mokin Global
5/7/24, 7:13 AM
Gerenal questions
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Un de mes écran reste noir
Eva Chantôme
5/3/24, 10:07 PM
5
USB port doesn't work
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What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?
Mokin Global
4/29/24, 2:31 AM
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Un de mes écran reste noir
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