Bonjour,  Le modèle est le MODK1501 SN : 2342 Modèle écran : BENQ Pendant 1 mois il a très bien marché. Un jour un des écrans est devenu noir et d...

1) Enter the display interface (Settings---System---Display) ; 2) Now you need to set the interface, press the Win+P key and select the extended mode ; 3) Select the display window that needs to ...

Bonjour Afin de mieux résoudre votre problème, veuillez fournir les informations suivantes :1) Modèle de produit et SN ;2) Le modèle spécifique de l'ordinateur ;...

Bonjour, J'utilise deux écran benQ depuis février via un displaylink et mon mac. Tout fonctionnait bien, mais maintenant un des 2 écrans reste systématiquement noir...

Connect the USB port and encounter the message "USB device not recognized". Take specific steps to resolve this issue as follows: 👇👇👇 1. Update the USB driver 1) Click the Search icon in the t...

When a power surge occurs, you will typically receive a message to warn you and protect connected devices from any form of damage. In some cases, the USB port will stop working. The following will...

When you plug a microSD card into the card reader/hub/dock’s micro SD port, the card should recognize your laptop, but if it is in write-protection mode, you can browse the files on this card...

If the monitor keeps disconnecting and reconnecting or flashing through the hub/dock's DP port, the issue may be caused by the connected laptop, DP cable, monitor, or hub/dock itself.  Here a...

Hi @ Armaan Haider Thank you for taking the time to contact us. Could you advise the detailed product model and laptop model No? (Such as: Dell Latitude 3520) We will check the compatibility for...

I have purchased a Mokin USB C multiport adapter however when I plug in the HDMI ports to the adapter there is no output on both my dual  monitors.  I have a Asusvivo book laptop with 2 ...

When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with lower resolutions and refresh rates, the issue may be caused by the connected laptop, DP cable, monit...

Hi @Gustav Llombert Thank you very much for taking the time to contact us. The C port of this tablet supports video output and is compatible with the product; Please describe the problem you...

Hello, I recently purchased a docking station called the “MODK0701 16-in-1,” and I’m wondering if it’s compatible with my “Galaxy Tab S8+” tablet. While the dat...

The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port supports up to 8K@30Hz resolution. If you cannot get your monitor working through this port, it could be due to an issue with the connec...

When purchasing a power bank, you need to consider 3 specs as follows: Capacity - This is how much juice the power bank holds, usually measured in milliamp-hours (mAh).  Input - This is the ...