@Mokin Global 1. I was able to get the ethernet port working somehow, but I am only getting 40mbps as opposed to the 900+ I get with my Uni ethernet adapter using the same cable. 2. If I didn't h...

Hi @L.A. Heberlein  To better solve your problem, please try to do that : After UC1801 is connected to the monitor, please confirm whether it can be recognized in the display settings. If it...

Hi @Dean Hamack  To pinpoint the problem as quickly as possible, could the following test be tried? For ethernet port can't work : 1) Please confirm that the network is unobstructed and the...

Macbook Pro 2019 Intel, OS 14.4.1

Hi @Dean Hamack Thank you for taking the time to contact us. Please provide the laptop model. Looking forward to your reply! Best regards

@Mokin Global OK, so where's the driver for the UC6001?! I just bought one and neither the ethernet port, nor USB C to HDMI work. 

The HDMI port on my Mokin MOUC1801 was working just fine on the monitor I was previously using, but when I switched to an HP Z27X monitor, the Mokin won't pass HDMI at all.Other USB-C hubs in the h...

Hi @Dave Roper Thank you for taking the time to contact us. Please provide the product model and laptop model. Looking forward to your reply! Best regards

I purchases a 15 in 1 Dual Monitor USB C docking station from Amazon.   Today it has stopped displaying the monitors but all other functions are working fine, the monitors work when plugged ...

If the HDMI is not working, you can try to do as follows: ① Test the product on another USB-C device. If it supports video output, test it with a monitor, mouse, and keyboard. If it does not suppo...

If your PD (Power Delivery) port isn't charging, start by checking the basics: ensure the charger and cable are working with another device, inspect the port for debris, and try a different outlet....

@Piet Van den Abeele  Hi, Please try to open the bios settings and start the hard drive. Having any problems, please contact us in time. Best regards MOKIN Support

Hi, I also have the problem that my HP laptop does not seem to boot if my Mokin 9-in-1 usb-c hub (MOUC0304) is connected to it (I have never tried to wait for 3 minutes to see if it eventually boo...

The Thunderbolt 4 downstream port can charge at up to 15W. If your connected devices aren’t charging, it may be due to an issue with the connected laptop, the device you’re charging, or...

@Martin GoodGuy Bonjour， Après vérification, votre ordinateur ne prend pas en charge la sortie vidéo ;Avez-vous d'autres ordinateurs qui peuvent l'utiliser ? (Le port USB C d...