@MOKiN Global  I now got hold of a Dell laptop with admin rights. 1. I successfully upgraded the ISP Tool 2. I successfully upgraded the Burning Tool 3. I connected the upgraded box wi...

Hi @P D , We tested it with the same laptop and version, and the external monitor worked fine when the computer was restarted, without pressing the device's on/off button or unplugged and plugged ...

Hi @Uli D , We are sorry for all the inconvenience caused by this docking station. 1. Can you try to get Dell administrator privileges? 2. Does your old Surface laptop support video output?...

Dear, I am having the following device: MOKiN 15-in-1 Dual Monitor DisplayLink Docking Station. My computer is MacBook Air M1 2020 and I am having the latest macOS Sequoia 15.2 version. I h...

I do not have admin rights on my Dell laptop, but I will try to find another laptop on which I can run the firmware update. It also failed on an older Surface laptop of mine.

Steps to Reset Your Power Bank ① Initial Checks Before resetting your power bank, make sure you’ve eliminated any external factors that might be causing the issue. Inspect the charging cabl...

Common Issues with Power Banks As a vital tool for mobile device charging, power banks offer great convenience,  but they can encounter performance and functionality challenges like any other...

@Adrien Harnenzy  Okay, reach out to us anytime if you need further assistance.

Hello MOKiN, After upgrading the program, unfortunately, the problem has not been resolved.I will reach out to ASUS support to try to solve this issue. Thank you for your help and for the time yo...

@Uli D Thanks for the video you provide. You need to use your Dell laptop to upgrade the program . Please try again: Note: The connection cable between DK0701 and the monitor must be HDMI-HDMI/D...

Here are the videos: 1. Connection to old laptophttps://drive.google.com/file/d/1DeMN3-cQRu7ohEHlUDIevbGO5QdB5hQJ/view?usp=sharing 2. Connection to new laptophttps://drive.google.com/file/d/1-uto...

Hi @MOKiN Global, Download was successful now, although Windows still gives me a lot of warning messages when I run the program. However, I still get error messages: I will now make a video and...

Hi @Adrien Harnenzy, Thanks for the information you provide. Please try to upgrade the program to solve the problem you meet. Download the program: https://drive.google.com/file/d/1UXjJJGR2jOrf3...

Hi @Uli D , Please try to download from the link： https://cdn.shopify.com/s/files/1/0667/3353/9632/files/DK0701Burning_tool.zip?v=1735869953

Hi MOKiN,1. My model of my monitor is AOC gaming monitors (Q32G2WG3).2. The laptop's display settings look like this when I connect the monitor directly to my laptop:3. Regarding the overall connec...

@MOKiN Global  When I try downloading the burning tool my system discards the download and reports a virus. Can you please provide a virus-free version? Thank you very much in advance Uli

Hi Adrien Harnenzy, We have checked for you that this product is compatible with your ASUS ROG GL702VMK, it supports video output. In order to better solve your problem, please assist us with the...

Hi @Uli D， Please try to upgrade the burning tool: https://drive.google.com/file/d/15mtYlaHqFlQcfhayTJXbZKEy47LK1SxZ/view?usp=sharing Provide a complete video that includes the connection between...