Hi @Kapel Shivnandan, To better solve the problem, please provide the model of your laptop and the product. At time, you can try the following steps: 1. Check the power adapter and cable:  &...

Hello, soo my aunt lend her mokin and today I was using it for schoolwork and it js turned off and I don't know why I tried unplugging the power cord I tried seeing the usbc port is not working and...

@Florian Muller Bonjour, Pour mieux résoudre le problème, veuillez fournir le modèle du produit et le  SN. Dans l'attente de votre réponse. Bonne journée !

Bonjour, j'utilise depuis peu votre hub avec mon HP EliteBook 640 14 inch G11 Notebook PC et après la mise à jour des drivers HP du laptop, la sortie HMDI ne fonctionne plus et mon &e...

cool info!

To put it simply: NO. The USB-C Dock works universally with many laptops and computers, not just those with USB-C connectors. Any device that has a USB-C (Type-C), Thunderbolt 3 (Type-C), or USB Ty...

① For Windows 10 laptops: — This PC-->Manage-->Storage-->Disk Management, to check if the SD card or micro SD card is recognized; if it can be recognized, it generally means that th...

Common Causes of Slow Phone Charging There are several factors that can lead to slower charging speeds on your phone. Understanding these causes can help you pinpoint and fix the problem effective...

Hi @Gabriel LALLIER, To resolve your issue more efficiently, please contact AliExpress Customer Service. I am not aware of the firmware upgrade version provided by customer service and do not have...

I purchased it from Aliexpress / MOKiN Direct Store. I'm dealing with Mokin anyways.

Understanding the Technical Specs of USB-C and Thunderbolt As leading connectivity solutions that have transformed data transfer, device charging, and external display connectivity. let’s de...

Hi @Gabriel LALLIER, Thanks for the information you provide. Did you purchase it online or offline? If online, on which platform did you buy it? Please try contacting the seller to resolve the is...

Hello, 1. HP Zbook G9 2. Order date: Jul 30, 2024 / Order ID: 8191644949977015.  VGA never worked. HDMI stopped working after firmware upgrade sent by MOKIN, in order to fix VGA. 3. Click l...

Hi @Gabriel LALLIER, To better solve your problem, please provide the information as follows: 1. Provide the laptop model；2. Please provide the product purchase date and order number. Did the iss...

@MOKiN Global Same issue on my side with MUC0218, but no access to BIOS (corporate password protected). Docking station no longer recognized by your firmware update tool. ① Please provide the prod...