No issues so far. I just llike to keep tabs on the firmware of the devices connected to my computer.
No issues so far. I just llike to keep tabs on the firmware of the devices connected to my computer.
Thunderbolt and Full-Featured Type C have significant differences not only in their benchmark transfer speeds but also in their data transmission modes. Full-Featured Type C divides the 4 pairs of...
Hi @Cristian Cocos Thanks for your contacting . Sorry for the inconvenience for you. What problems did you meet during use? Please provide the laptop model and describe the problem you enc...
How do I know if my TB4 docking station (MOTB0101) has the latest firmware? Is there a way to check the firmware?
Here, we've compiled the top three common issues with Mokin products available on all platforms and have reached out to our technical team for recommended solutions. If you encounter any problems w...
Hi @Glenn Marvin This is a normal phenomenon since the device you are using is an macbook pro. Currently, due to limitations of the Mac operating system, only mirroring mode (i.e. same scree...
I am having a similar issue @Mokin Global I am getting signal to my two external monitors but they are both seen as a single monitor and I can not separate them. I have tried turning off/on/removin...
To enable one-handed operation when switching chargers or plugging/unplugging devices, I have designed the desktop charging station with a 45-degree angled surface. Previous flat charging station ...
Dear @Kevin van Hout I apologize for the inconvenience. And what brand of computer do you use? If it is a MacOS computer, it is normal. Because of the mandatory limitations of the Apple laptop sy...
Hey i have been working with a startech dock with no problems for many years now i am trying your MOUC4104 with 2 HDMI screens but I can only extend one display and duplicate the second? How can we...
@Judy Lay 💯
Dear @Marc Flores I apologize for the inconvenience. Regarding your question, are you connecting to host1?①Connect to host1, Only HDMI1 can be used and other ports cannot be used;②Connect t...
I've received this device, but cannot locate a driver download on your website. I have connected it to my Surface Pro 7 - it recognises and display data on a monitor connected to HDMI, but fails c...
Hello @george yeh Sorry this happened, in order to better solve your problem,could you please provide the following information:❶Could you provide your detailed laptop model?Such as: HP Pavilion x...
when my laptop is connected to the hub the laptop will take 3 minutes to show the bootup logo, when there is not hub it boot up within 30 sec. Connecting a 3.x thumb drive 512GB when extracti...
When your network cut out, you can check from the below steps: ① Test if there is a problem when only connecting the network cable. ② Cross-test. Try to connect the docking station to another dev...
When the USB C Docking Station plugs into a laptop and connects the monitor through the HDMI port, the computer system determines that there is an external HDMI device and automatically switches th...
To avoid external reasons: ① Please make sure that you inserted the card completely. ② Reinsert the SD card and check that the surface chip is not smudged and that the metal areas are not dull or...