@Mokin Global Please let me know how the random instant wavy pixels and instant black screen issues can be resolved. It needs to be fixed by your team. Looks like few customers reported the same is...
@Mokin Global Please let me know how the random instant wavy pixels and instant black screen issues can be resolved. It needs to be fixed by your team. Looks like few customers reported the same is...
Hi @Jay Thank you for taking the time to contact us. Our customer team will solve the problem for you. Best regards
I have a Dell Precision 5570 laptop which only has usb c ports, so in order for me to have hdmi ports and usb a ports, I connected your adapter "Mokin 6 IN 1 Docking Station USB C to Dual HDMI Adap...
1. Open the Intel graphics Control Center and go to the home page. 2.To enable the external monitor, do as follows: Select the monitor -- click... After more -- Select Enable. Reference websi...
Hi @Cristian Cocos Thanks for the quick response. ① Manually update the graphics card driver, which is the updated integrated graphics driver. You need to download it from the Intel officia...
The latest version of the display drivers is already installed: There is no update available. (And, as I was saying, docking stations from different manufacturers do not behave that way, hence it's...
Hi @Cristian Cocos Thanks for the quick response. For this problem, please try to do that as follows: 1) Please try to update the graphics card driver manually. Here are the steps: ① Ident...
@Mokin Global: laptop is LG Gram 2023 (17ZB90R-K)--see below system details.
Hi @Cristian Cocos Thank you very much for taking the time to contact us. Sorry for the inconvenience for you. Please provide the laptop model. We will try our best to solve the problem you face....
Unfortunately, the MOTB0101 generates display/video artifacts on both DP ports. I tried two brand new MOTB0101 docking stations, and they both behave in this way, so I am guessing that this is a de...
一.Update the USB driver. 1.Click the search icon in the taskbar, enter Device Manager, and click Applications in the results. 2. Select the Universal Serial Bus Controller section to expa...
Hi @JP Wright Thank you for your recognition. We will strive to do our best. Best regardsMOKIN Support
Hi @Dave Guerin Thank you for your recognition. We will strive to do our best. Best regardsMOKIN Support
Okay, thanks for your response.it is the latest firmware at present. If you have met the problem using the problem, please free to contact us in time. Best regards
Hi @Ron Williams Thank you very much for taking the time to contact us. Sorry for the inconvenience for you. Please provide the product model, specific computer model and SN number. Having any p...
Attempting to use the 9-in-1 hub (Dual HDMI ports) with Macbook Air, but Mac OS is not recognizing the device.Documentation online states that it works with Mac. What am I missing?Thanks for your h...
No issues so far. I just llike to keep tabs on the firmware of the devices connected to my computer.