① For Windows 10 laptops: — This PC-->Manage-->Storage-->Disk Management, to check if the SD card or microSD card is recognized; if it can be recognized, it generally means that the...

Common Causes of Slow Phone Charging There are several factors that can lead to slower charging speeds on your phone. Understanding these causes can help you pinpoint and resolve the problem effec...

Hi @Gabriel LALLIER, To resolve your issue more efficiently, please contact AliExpress Customer Service. I am not aware of the firmware upgrade version provided by customer service and do not have...

I purchased it from Aliexpress / MOKiN Direct Store. I'm dealing with Mokin anyways.

Understanding the Technical Specs of USB-C and Thunderbolt As leading connectivity solutions that have transformed data transfer, device charging, and external display connectivity. Let's delve in...

Hi @Gabriel LALLIER, Thanks for the information you provide. Did you purchase it online or offline? If online, on which platform did you buy it? Please try contacting the seller to resolve the is...

Hello, 1. HP Zbook G9 2. Order date: Jul 30, 2024 / Order ID: 8191644949977015.  VGA never worked. HDMI stopped working after firmware upgrade sent by MOKIN, in order to fix VGA. 3. Click l...

Hi @Gabriel LALLIER, To better solve your problem, please provide the information as follows: 1. Provide the laptop model；2. Please provide the product purchase date and order number. Did the iss...

@MOKiN Global Same issue on my side with MUC0218, but no access to BIOS (corporate password protected). Docking station no longer recognized by your firmware update tool. ① Please provide the prod...

The lifespan of a power bank is influenced by several factors: ① Battery Quality: The type of battery used in a power bank plays a key role in how long it lasts. High-quality batteries are built t...

Hi @Uli D， We apologize for the inconvenience, and we have provided all solutions to try to solve the problem you meet. We attach great importance to customer experience. Please tell me when you ...

@MOKiN Global  I installed another ~2GB of Intel software now, without any positive effect. If you don't have any other ideas, I'm prepared to buy a new hub from another vendor. 😏

Hi @Uli D, Thank you for your information and patience. Please try to solve the problem by downloading the corresponding laptop processor driver from Intel's official website: https://www.intel.c...

Hi @P D, Thanks for the information you provide. Please do not use a cable extension during use. Have a nice day 

Dear I have unistalled completely DisplayLink Manager and unistalled it again with the /Volumes/DisplayLinkLoginScreenExtension extension: The device is currently not connected to my macbook ai...