I can send you the device so you can investigate what happened.

Nope. I always used it the same way.  1 HDMI, 1 Display Port, USBc to C thunderbolt, 2 USB 3.0, 1 USB 3.1, 1 2.5GB Ethernet to 2.5G Switch, 1 headphone. I didnt use the SD and the Micro SD.

@Ralph Rabelo Thanks for your response.Has the environment of use changed?

This is the model and the displays that i was using with them.The temperature of the device was kind of high when i touched it. I used it 3 weeks in a roll everyday for 8 to 10 hours. It suddenly t...

Hi Ralph Rabelo, To better solve your problem,please provide the laptop model.  

My docking station Mokin MODK1501 just stopped working today. It turned off while I was using it and now it does not turn on again. The monitor sjust got black and my M3 mackbook is not charging an...

Thanks for sharing ! This sounds amazing as I found it very much usefuland informative to be honest. Also, I have gone through this post whichdefinitely helped me out a lot as a new member I am lo...

Many of us encounter driver compatibility issues when using docking stations and USB hubs. Understanding when a driver installation is necessary, what problems it can solve, and how to install it i...

@Minjoong Kim  Hi, please check your email again. The customer service had contacted you.

@Mokin Global So... it's been a month, I got no email from you guys... how much longer should I wait?

Problem solved. Typical Windows problem!

I assume that the 3.5 mm audio jack provides stereo ( 2-channel) output as well as microphone input. Is this correct? I do not have sound ro right speaker. I have not tested the microphone yet. Do...

@Arif Mirzayev Thank you for the information you provided; If the product can be used normally on another computer after testing, please check whether the monitor is recognized in the settings, a...

@Mokin Global is more information needed or?

@Mokin Global 1. Laptop model is HP Elitebook 840, and product model is MOUC0412. 2. I ordered it last month, and have been using since then. 3. There is no change in the environment...