@MOKiN Global  I installed another ~2GB of Intel software now, without any positive effect. If you don't have any other ideas, I'm prepared to buy a new hub from another vendor. 😏

Hi @Uli D, Thank you for your information and patience. Please try to solve the problem by downloading the corresponding laptop processor driver from Intel's official website: https://www.intel.c...

Hi @P D, Thanks for the information you provide. Please do not use a cable extension during use. Have a nice day 

Dear I have unistalled completely DisplayLink Manager and unistalled it again with the /Volumes/DisplayLinkLoginScreenExtension extension: The device is currently not connected to my macbook ai...

@MOKiN Global  Please find the documentation here https://docs.google.com/document/d/1a16mUX3q3vyQObA8etiX1lbuXDhQdMP0/edit?usp=sharing&ouid=117309031162747399192&rtpof=true&sd=true

@P D  Okay, please try doing that to solve the problem.

Hi @Uli D， Please connect the product to an ASUS laptop, provide an overall connection diagram and open the display settings to see if the external display can be recognized (provide pictures) Ge...

Hi, ok I'll try that later this week and keep you on the net

@MOKiN Global  I now got hold of a Dell laptop with admin rights. 1. I successfully upgraded the ISP Tool 2. I successfully upgraded the Burning Tool 3. I connected the upgraded box wi...

Hi @P D , We tested it with the same laptop and version, and the external monitor worked fine when the computer was restarted, without pressing the device's on/off button or unplugged and plugged ...

Hi @Uli D , We are sorry for all the inconvenience caused by this docking station. 1. Can you try to get Dell administrator privileges? 2. Does your old Surface laptop support video output?...

Dear, I am having the following device: MOKiN 15-in-1 Dual Monitor DisplayLink Docking Station. My computer is MacBook Air M1 2020 and I am having the latest macOS Sequoia 15.2 version. I h...

I do not have admin rights on my Dell laptop, but I will try to find another laptop on which I can run the firmware update. It also failed on an older Surface laptop of mine.

Steps to Reset Your Power Bank ① Initial Checks Before resetting your power bank, make sure you’ve eliminated any external factors that might be causing the issue. Inspect the charging cabl...

Common Issues with Power Banks As a vital tool for mobile device charging, power banks offer great convenience,  but they can encounter performance and functionality challenges like any other...