Hi @asd asd ， Please provide the information and try to do that as follows: 1. Provide your laptop model and confirm the product model again (the product model you provided does not match th...

I have 2 computers. In one (stationary) the adapter works without a problem. On the second computer (laptop) it works unstable... sometimes disconnects in the middle of use if I connect an AUX au...

100W GaN chargers with 4 ports are becoming increasingly popular due to their compact size, high power output, and ability to charge multiple devices simultaneously. However, like any piece of tech...

Wireless keyboards and mice may lag, disconnect, or fail to work when connected to a docking station's USB port.  This could be due to 2.4 GHz ISM band radio frequency interference. To resolv...

@Florian Muller Merci pour les informations fournies. Veuillez revenir à la version précédente du pilote graphique et mettre à jour manuellement le pilote graphique du...

@MOKiN Global : MoKiN Model MOUC0313 S/N : 2437 Cela correspond à ce modèle dans votre catalogue : https://mokinglobal.com/products/mokin-9-in-1-usb-c-hub-to-dual-hdmi-adapter

Hi @Kapel Shivnandan, To better solve the problem, please provide the model of your laptop and the product. At time, you can try the following steps: 1. Check the power adapter and cable:  &...

Hello, soo my aunt lend her mokin and today I was using it for schoolwork and it js turned off and I don't know why I tried unplugging the power cord I tried seeing the usbc port is not working and...

@Florian Muller Bonjour, Pour mieux résoudre le problème, veuillez fournir le modèle du produit et le  SN. Dans l'attente de votre réponse. Bonne journée !

Bonjour, j'utilise depuis peu votre hub avec mon HP EliteBook 640 14 inch G11 Notebook PC et après la mise à jour des drivers HP du laptop, la sortie HMDI ne fonctionne plus et mon &e...

cool info!

To put it simply: NO. The USB-C Dock works universally with many laptops and computers, not just those with USB-C connectors. Any device that has a USB-C (Type-C), Thunderbolt 3 (Type-C), or USB Ty...

① For Windows 10 laptops: — This PC-->Manage-->Storage-->Disk Management, to check if the SD card or micro SD card is recognized; if it can be recognized, it generally means that th...

Common Causes of Slow Phone Charging There are several factors that can lead to slower charging speeds on your phone. Understanding these causes can help you pinpoint and fix the problem effective...

Hi @Gabriel LALLIER, To resolve your issue more efficiently, please contact AliExpress Customer Service. I am not aware of the firmware upgrade version provided by customer service and do not have...