I have purchased a Mokin USB C multiport adapter however when I plug in the HDMI ports to the adapter there is no output on both my dual  monitors.  I have a Asusvivo book laptop with 2 ...

When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with lower resolutions and refresh rates, the issue may be caused by the connected laptop, DP cable, monit...

Hi @Gustav Llombert Thank you very much for taking the time to contact us. The C port of this tablet supports video output and is compatible with the product; Please describe the problem you...

Hello, I recently purchased a docking station called the “MODK0701 16-in-1,” and I’m wondering if it’s compatible with my “Galaxy Tab S8+” tablet. While the dat...

The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port supports up to 8K@30Hz resolution. If you cannot get your monitor working through this port, it could be due to an issue with the connec...

When purchasing a power bank, you need to consider 3 specs as follows: Capacity - This is how much juice the power bank holds, usually measured in milliamp-hours (mAh).  Input - This is the ...

Hi @FEDERICO DE LA PAZ Thank you very much for taking the time to contact us. The external display of this product is mirrored. Best regards MOKIN Support  

Good morning, I recently bought a HUB from your brand. Specifically, I have purchased the model MOUC0203 with serial number 2338. The problem I have is that I am going to use it with the HP ELITEB...

  Use extended desktop mode:   ① Choose Apple menu > System Preferences, then click Displays. ② Click the Arrangement tab. ③ Make sure that the Mirror Displays checkbox isn’...

When connected the monitor to the hub/dock's DP(HDMI) port, the display has images but no sound on a monitor.This issue may be caused by the connected laptop, media player, display cable, monitor, ...

Hi @Billy Willson Thanks for the information you provide. The product is incompatible with the Dual display port adapter. Best regardsSincerelyMOKIN Support

Hi, The laptop is an Inspiron 5420 p137g. The dual display port adapter is Startech TB32DP2 I've not purchased the docking station in the Amzon link yet, as i need to understnad if it is compati...

Hi @Billy Willson Thank you very much for taking the time to contact us. Please provide the product SN and laptop model. Have a nice day!SincerelyMOKIN Support

Hi With regards to this product ( https://www.amazon.co.uk/dp/B0CDWKKH23/ref=emc_bcc_2_i ), would I be able to plug a Startech Dual Display Port to Thunderbolt 3 adapter to one of the USB c ports ...

If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable, or the...

When you connect a monitor to the HDMI port of a hub/dock, and if the screen appears abnormal with colors like yellow, red, green, blue, etc., the issue may be caused by the connected laptop, HDMI ...

When you connect a monitor to the hub/dock’s HDMI port with lower resolutions and refresh rates, the issue may be caused by the connected laptop, HDMI cable, monitor, or hub/dock itself. &nb...

Hi @Aldo Saenz Thanks for your reply. To better solve your problem, can you provide a detailed video so that we can see your problem more visually? Best regardsMOKIN Support