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Troubleshooting
PD port doesn't charge
PD port doesn't charge
If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable, or the hub itself.
USB-C (1)
PD Port (3)
Thunderbolt 4 Dock’s (1)
Slow charging (1)
Thunderbolt 4 (1)
USB-C 4 (1)
Dock (1)
Power delivery (1)
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KN
Thunderbolt 4 Dock’s
Thunderbolt 4
USB-C 4
Thunderbolt 4 loses charging
12/30/25, 2:48 AM
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Kirill Nikitin
12/31/25, 3:23 AM
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mokinglobal
12/31/25, 3:23 AM
Hi @Kirill Nikitin, Thanks for sharing your experience. We’re glad to hear that movi...
USB-C
PD Port
Dock
What should I do if the dock's USB-C PD port does not charge?
11/5/24, 7:18 AM
•
MOKiN Global
11/3/25, 3:13 AM
3
3
Posts
387
Views
J
JamieTStrang
11/3/25, 3:13 AM
Great! Thank you for sharing! Edit by block blast online a day ago
PD Port
What should I do if the PD port does not charger?
3/12/24, 7:41 AM
•
MOKiN Global
10/9/25, 3:35 AM
3
3
Posts
924
Views
CG
Camryn Goyette
10/9/25, 3:35 AM
Thank you so much 😍
PD Port
Slow charging
What should I do if my laptop/tablet charges slowly via the hub's PD port?
6/5/24, 8:45 AM
•
MOKiN Global
11/13/24, 1:54 AM
12
12
Posts
867
Views
KB
Karl Brennan
11/13/24, 1:54 AM
If devices charge slowly through the hub's PD port, check if the laptop, charger, cable, or hub i...
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Thunderbolt 4 loses charging
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12/30/25, 2:48 AM
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12/31/25, 3:23 AM
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