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Troubleshooting
PD port doesn't charge
PD port doesn't charge
If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable, or the hub itself.
USB-C (1)
PD Port (3)
Slow charging (1)
Dock (1)
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PD Port
What should I do if the PD port does not charger?
3/12/24, 7:41 AM
•
MOKiN Global
7/22/25, 8:12 AM
2
2
Posts
822
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NA
Nicholas Auxier
7/22/25, 8:12 AM
Try using a different USB-C cable and charger, sometimes the problem is just the accessory. If th...
PD Port
Slow charging
What should I do if my laptop/tablet charges slowly via the hub's PD port?
6/5/24, 8:45 AM
•
MOKiN Global
11/13/24, 1:54 AM
12
12
Posts
751
Views
KB
Karl Brennan
11/13/24, 1:54 AM
If devices charge slowly through the hub's PD port, check if the laptop, charger, cable, or hub i...
USB-C
PD Port
Dock
What should I do if the dock's USB-C PD port does not charge?
11/5/24, 7:18 AM
•
MOKiN Global
11/5/24, 7:18 AM
1
1
Posts
279
Views
MOKiN Global
11/5/24, 7:18 AM
The USB-C PD port in a dock can supply up to 18W or 20W (depending on the specific model) in char...
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