I use the MODK0701 16 in 1 docking station and have my headphone connected through the 3.5mm jack. From time to time, the sound becomes extremely loud to the point that it just turns into static no...

Thanks for the reply, I've been doing some playing around myself and have worked out the problem, cause & the solution, which will hopefully help others. Without an ethernet cable plugged into ...

Why format a newly purchased hard drive? Many newly manufactured hard drives come with a default format that may not be compatible with your current computer system. It's often necessary to reform...

Hi @Mark Cooper  To better solve your problem, please try these: ① Insert an empty hub, and then insert the receiver of the wireless keyboard and mouse into the USB port of the laptop itself...

Hi, pulling my hair out, so any pointers or help appreciated.Bought a new MSI laptop with 13th Gen i9 CPU and Thunderbolt 4 port, plus a mokin docking station MOUC0218, with the ideal of running ev...

@yumin shen  Hi, please provide the product and specific laptop model.  

Hi,    I recently purchased the Mokin TB4 docking UPC 728619603022 . I worked fine with my windows laptop. I have two minitor, one 24inch and one 49inch monitor both conn...

If your connected devices are charging slowly through the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable,...

@Dean Hamack This product can only be connected to one external display, and the C port does not support video transmission.

@Mokin Global 1. I was able to get the ethernet port working somehow, but I am only getting 40mbps as opposed to the 900+ I get with my Uni ethernet adapter using the same cable. 2. If I didn't h...

Hi @L.A. Heberlein  To better solve your problem, please try to do that : After UC1801 is connected to the monitor, please confirm whether it can be recognized in the display settings. If it...

Hi @Dean Hamack  To pinpoint the problem as quickly as possible, could the following test be tried? For ethernet port can't work : 1) Please confirm that the network is unobstructed and the...

Macbook Pro 2019 Intel, OS 14.4.1

Hi @Dean Hamack Thank you for taking the time to contact us. Please provide the laptop model. Looking forward to your reply! Best regards

@Mokin Global OK, so where's the driver for the UC6001?! I just bought one and neither the ethernet port, nor USB C to HDMI work.