When a power surge occurs, you will typically receive a message to warn you and protect connected devices from any form of damage. In some cases, the USB port will stop working. The following will...

When you plug a microSD card into the card reader/hub/dock’s micro SD port, the card should recognize your laptop, but if it is in write-protection mode, you can browse the files on this card...

If the monitor keeps disconnecting and reconnecting or flashing through the hub/dock's DP port, the issue may be caused by the connected laptop, DP cable, monitor, or hub/dock itself.  Here a...

Hi @ Armaan Haider Thank you for taking the time to contact us. Could you advise the detailed product model and laptop model No? (Such as: Dell Latitude 3520) We will check the compatibility for...

I have purchased a Mokin USB C multiport adapter however when I plug in the HDMI ports to the adapter there is no output on both my dual  monitors.  I have a Asusvivo book laptop with 2 ...

When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with lower resolutions and refresh rates, the issue may be caused by the connected laptop, DP cable, monit...

Hi @Gustav Llombert Thank you very much for taking the time to contact us. The C port of this tablet supports video output and is compatible with the product; Please describe the problem you...

Hello, I recently purchased a docking station called the “MODK0701 16-in-1,” and I’m wondering if it’s compatible with my “Galaxy Tab S8+” tablet. While the dat...

The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port supports up to 8K@30Hz resolution. If you cannot get your monitor working through this port, it could be due to an issue with the connec...

When purchasing a power bank, you need to consider 3 specs as follows: Capacity - This is how much juice the power bank holds, usually measured in milliamp-hours (mAh).  Input - This is the ...

Hi @FEDERICO DE LA PAZ Thank you very much for taking the time to contact us. The external display of this product is mirrored. Best regards MOKIN Support  

Good morning, I recently bought a HUB from your brand. Specifically, I have purchased the model MOUC0203 with serial number 2338. The problem I have is that I am going to use it with the HP ELITEB...

  Use extended desktop mode:   ① Choose Apple menu > System Preferences, then click Displays. ② Click the Arrangement tab. ③ Make sure that the Mirror Displays checkbox isn’...

When connected the monitor to the hub/dock's DP(HDMI) port, the display has images but no sound on a monitor.This issue may be caused by the connected laptop, media player, display cable, monitor, ...

Hi @Billy Willson Thanks for the information you provide. The product is incompatible with the Dual display port adapter. Best regardsSincerelyMOKIN Support