Hi @Philippe Thank you for taking the time to contact us. Please provide your detailed laptop model（ Such as: HP Pavilion x360 2-in-1) and product SN. Looking forward to your reply! Best regards

Hello. I'm the proud owner of a DK1402, which is a nice object. It works perfectly fine as a Hub and an HDMI monitor connected to the HDMI output. I'd like to connect two more HDMI (though DVI ma...

Hi @Stephanie Mak Thank you for taking the time to contact us. To better solve the problem, please provide the product model and SN. Looking forward to your reply! Best regards

@Mokin Global I have a similar issue. Mine is Acer Spin 3. Any ideas on what to do? 

Hi @Michelle Turner Thank you for taking the time to contact us. Please provide your detailed laptop model（ Such as: HP Pavilion x360 2-in-1）. Looking forward to your reply! Best regards

I just bought a new dock from Amazon.  It is a USB C Laptop Docking Station - compatible for Dell/HP/Lenovo.  MOUC0221-US is the model number I believe.  I also just bought two new S...

Crazy but it started working again. Cancel my request.

Hi @Bruce Hatherly Thank you for taking the time to contact us. To better solve your problem, could you please provide the following information: ① Please confirm that the current inability to wo...

I have a Mokin MDK1402 S/N 2319 and it worked with my PC laptop from work as well as my 2023 14" MacbookPro. This morning none of the video ports will work but USB does. Can you provide a warranty ...

Hi @Jay About your question, the customer service team received your email and responded yesterday. To better solve the problem, please listen and adopt our suggestions from the customer team. Th...

@Mokin Global Please let me know how the random instant wavy pixels and instant black screen issues can be resolved. It needs to be fixed by your team. Looks like few customers reported the same is...

Hi @Jay Thank you for taking the time to contact us. Our customer team will solve the problem for you. Best regards

I have a Dell Precision 5570 laptop which only has usb c ports, so in order for me to have hdmi ports and usb a ports, I connected your adapter "Mokin 6 IN 1 Docking Station USB C to Dual HDMI Adap...

1. Open the Intel Graphics Control Center and go to the home page. 2.To enable the external monitor, do as follows: Select the monitor -- click... After more, select Enable. Reference website...

Hi @Cristian Cocos  Thanks for the quick response. ① Manually update the graphics card driver, which is the updated integrated graphics driver. You need to download it from the official Inte...