Dear  @Kenie Dancy  We apologize for the inconvenience caused. The error code you encountered indicates that there is an issue with the environment.   Typically, the environment re...

I recently tried to update my device using your firmware update tool.  Half way through, the process failed.  Anytime I try to run the update now, it displays the following: "Trying into...

Hi, @James Morris  We apologize for all the inconvenience this adapter has caused. ① To confirm with you, Also do you have any other HDMI cable, if it's convenient, can you change the HDMI c...

Hello, @Ario K   We apologize for the inconvenience caused to you.Sorry, this USB C Docking Station may not be able to work with your laptop because you said your laptop's USB C port does no...

The same just started happening with me. MODK1001 SN 2228. Using Dell laptop. Windows 11 and two HP Pavilion 27xw Screens.  I have been using this for the last 9 months without a problem and ...

Exactly the same, usb ports work but the HDMI does not on a brand new MOUC5705 2320. The reason is my USB C port does not support display... (USB C / USB SS)

Hi @Angela Hernandez Please provide the product model and SN.

Noted that USB C from Apple are only Rated for USB 3.1 10Gbps (USB C) So you will need a Thunderbolt 3 or Tunderbolt 4 branded As soon as you use a USB C 4 or Thunderbolt 3 Cable you can Extend o...

Recently purchased a new Mokin USB-C docking station, the HDMI ports will not work. The usb receiver for my mouse and keyboard does work with the docking station but the HDMI ports. I pushed out Wi...

USB C Hub,10Gbps USB C Splitter with 4*USB C 3.1, 100W PD Ports, USB C to USB C Hub Multiport Adapters for MacBook Pro/Air M2 I have this product which is awesome   - it's all USB-C which is ...

Dear @brahim benahmed Thanks for your feedback! This is our new product survey, we will combine the customer's suggestions to design it. 

Nice design, USB-C Hub perfect for lenovo thinkpad.

Dear @JP Wright Thanks for your views! This is our new product survey, we will listen to the customer's suggestion and combine the product to design it. Improving the product function to make our...

Dear @Abdullah Al Obaidi Thanks for your feedback! This is our new product survey, we want to receive the customer's suggestion and combine the product to design it.  We will Random 5 lucky ...

Yes! I would love a docking station that expands my devices and charges laptop and phone. Personally, I bought two of yall's docking stations through amazon, and recently I have got the one that ha...