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Troubleshooting
USB port doesn't work
USB port doesn't work
If you connect a device to the USB-A port but it cannot be recognized by your laptop or you cannot transfer data between the device and your laptop, the issue may lie in the connected laptop, USB-A device, or with the hub/dock itself.
USB-C port (1)
Data transfer (1)
mouse delay (1)
USB Port (1)
Can't be recognized (1)
Thunderbolt 4 (1)
Transfer Data (1)
Troubleshoot (1)
Troubleshooting (1)
USB-A Port (1)
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USB-C port
Data transfer
Troubleshooting
Data Transfer Issues for USB-A/USB-C Ports
7/19/24, 10:30 AM
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Mokin Global
7/19/24, 10:30 AM
1
1
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26
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Mokin Global
7/19/24, 10:30 AM
If you connect a device to the USB-A/USB-C data port but your laptop cannot recognize it or you c...
Thunderbolt 4
Transfer Data
Troubleshoot
What to do if the Thunderbolt 4 Dock’s downstream port is not transferring data?
6/21/24, 2:49 AM
•
Mokin Global
6/21/24, 2:49 AM
1
1
Posts
65
Views
Mokin Global
6/21/24, 2:49 AM
The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port can support up to 40 Gbps data trans...
USB Port
Can't be recognized
What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?
4/29/24, 2:31 AM
•
Mokin Global
4/29/24, 2:31 AM
1
1
Posts
150
Views
Mokin Global
4/29/24, 2:31 AM
Connect the USB port and encounter the message "USB device not recognized". Take specific step...
mouse delay
Why are wireless mouse and wireless keyboards delayed when plugged into the USB-A port?
10/18/23, 9:26 AM
•
Mokin Global
10/18/23, 9:26 AM
1
1
Posts
188
Views
Mokin Global
10/18/23, 9:26 AM
USB3.0 and wireless devices have similar frequencies; they may interfere with each other when use...
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