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Troubleshooting
USB port doesn't work
USB port doesn't work
If you connect a device to the USB-A port but it cannot be recognized by your laptop or you cannot transfer data between the device and your laptop, the issue may lie in the connected laptop, USB-A device, or with the hub/dock itself.
USB-C port (1)
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mouse delay (1)
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Can't be recognized (1)
Thunderbolt 4 (1)
Transfer Data (1)
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Troubleshooting (1)
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USB unrecognize (1)
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USB no media error (1)
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USB no media error
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Many users have experienced an error with the computer hubs, as they keep returning the message "...
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Troubleshooting
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MOKiN Global
7/19/24, 10:30 AM
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7/19/24, 10:30 AM
If you connect a device to the USB-A/USB-C data port but your laptop cannot recognize it or you c...
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What to do if the Thunderbolt 4 Dock’s downstream port is not transferring data?
6/21/24, 2:49 AM
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MOKiN Global
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6/21/24, 2:49 AM
The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port can support up to 40 Gbps data trans...
USB Port
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What should I do if the product is plugged into a Windows computer and pops up: "USB device not recognized"?
4/29/24, 2:31 AM
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MOKiN Global
4/29/24, 2:31 AM
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MOKiN Global
4/29/24, 2:31 AM
Connect the USB port and encounter the message "USB device not recognized". Take specific step...
mouse delay
Why are wireless mouse and wireless keyboards delayed when plugged into the USB-A port?
10/18/23, 9:26 AM
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MOKiN Global
10/18/23, 9:26 AM
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1
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MOKiN Global
10/18/23, 9:26 AM
USB3.0 and wireless devices have similar frequencies; they may interfere with each other when use...
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