Hi We are conducting a survey to gather insights on the needs and preferences of docking station users. Your feedback is valuable to help us improve our products and services to better meet your n...

Hi Serge Fortin, Sorry I have not reply you in time. For your problem, please email our service support center. Professional customer service will solve the problems that you meet. Our service e...

i had good communication with support via amazon in the begening,  i download and i try the CRU utility without success... i wait info from support...

i have a USB hub 6 model MOUC0412 (2 x hdmi, USB 3.2, 2 x usb 2.0,  usb-c) i connect it to Dell Laptop (Latitude 5420) I have 2 monitors 1er: LG 32 inch 2560x1440 and 2e HP 1920x1200, i nee...

Hi Marleen Kretschmann, Reasons related to unrecognized USB devices. Poor contact between the product and the computer socket. Poor communication will lead to data transmission between the two ...

 Why pop up the USB device is not recognized?

Hi, Thank you for taking the time to contact us. No worries, we will help you solve it asap.To better sort out your issue, please try to do as below.1. Please check if you have pressed the switch ...

MODK1402 Display output from HDMI or DisplayPort not working through Thunderbolt 3 (Macbook Pro 16" 2019) Is there any way I could use/update to enable the feature? Having a one Cable solution i...

@Peter Pascheka Hi Peter Pascheka, Sorry to have not replied to you in time. You can learn more about our docking station to get the product you want. The docking station above 9-IN-1 can fulfil...

Hello, is there a Dockingstation with thunderbolt, LAN, HDMI, USB-C, USB-A fro Mac M2? i think it`s nessecary because a lot of peolpe with new Macs are interested in this.. (sorry i`m not a native...

@kristy Berry  Hi kristy Berry, Sorry for convenience. ①Please find another phone, laptop or tablet which support video output to cross-test the adapter. It can check if the hub itself can ...

Windows update affected my Mokin USB C device. It no longer recognizes my HP laptop screen.

Hi Herry Jack, What happens when the last USB device you connected to this computer fails? Reasons related to unrecognized USB devices. 1. Poor contact between the product and the computer soc...

Please Help me to solve the problem: Connect and pop up the USB device can not recognize

@Kenie Dancy  Hi Kenie Dancy, It does not work after being used for some time.If the computer driver was updated during the product use, you need to ask for a product driver. (Please email s...