I have purchased a Mokin USB C multiport adapter however when I plug in the HDMI ports to the adapter there is no output on both my dual monitors.
I have a Asusvivo book laptop with 2 dual samsung monitors using HDMI.
Can someone please get back to me and let me know how to fix this issue.
Hi @ Armaan Haider
Thank you for taking the time to contact us.
Could you advise the detailed product model and laptop model No? (Such as: Dell Latitude 3520)
We will check the compatibility for you. Thanks for your understanding.
Looking forward to your reply!
Best regards
MOKIN Support
