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Gerenal questions
Find answers and troubleshooting tips here!
Mokin (1)
install the driver (1)
Compatible (1)
Accessory (1)
Laptop (2)
Amazon (1)
Doesn’t support DisplayPort (1)
USB-C port (1)
Data transfer (1)
Docking station (3)
Resolution (3)
4K@60HZ (2)
HDMI monitor can not recognized (1)
The reason of screen black (1)
WiFi stopped working (1)
Can't connect to hub (1)
Hard disk stopped working (1)
New Release (1)
Wall Charger (1)
40W (1)
Fast Charging (1)
mokin drivers (1)
mokin usb c hub (4)
mokin hub (1)
mokin tech Hub (1)
Mokin driver update (1)
mokin usb c to hdmi (2)
mokin hdmi adapter (1)
usb c hdmi splitter (1)
mokin docking station (1)
126
Topics
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DR
Amazon
mokin usb c docking station
15-in-1 Docking Station
15 in 1 Docking Station No longer displays monitors
5/30/24, 1:48 PM
•
Dave Roper
5/31/24, 1:14 AM
2
2
Posts
190
Views
MOKiN Global
5/31/24, 1:14 AM
Hi @Dave Roper Thank you for taking the time to contact us. Please provide the product model an...
speakers stop working
When a laptop is connected to a docking station, the laptop's speakers stop working. What could be the reason for this?
5/20/24, 2:46 AM
•
MOKiN Global
5/20/24, 2:46 AM
1
1
Posts
173
Views
MOKiN Global
5/20/24, 2:46 AM
When the the USB C Docking Station plug into computer, and connect monitor through HDMI port , th...
EC
HDMI and DisplayPorts not working
15-in-1 Docking Station
noir
Un de mes écran reste noir
5/3/24, 10:07 PM
•
Eva Chantôme
5/14/24, 1:44 AM
6
6
Posts
308
Views
MOKiN Global
5/14/24, 1:44 AM
Bonjour, ① Avez-vous téléchargé le dernier pilote sur le site officie...
Resolution set
How to adjust resolution?
5/7/24, 7:13 AM
•
MOKiN Global
5/7/24, 7:13 AM
1
1
Posts
72
Views
MOKiN Global
5/7/24, 7:13 AM
1) Enter the display interface (Settings---System---Display) ; 2) Now you need to set the interf...
Power Surge
USB Port Stop Working
What should I do if a power surge occurs and I get a warning message about protecting connected devices?
4/25/24, 5:57 AM
•
MOKiN Global
4/25/24, 5:57 AM
1
1
Posts
269
Views
MOKiN Global
4/25/24, 5:57 AM
When a power surge occurs, you will typically receive a message to warn you and protect con...
4K@60HZ
DP Port
What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?
4/17/24, 6:56 AM
•
MOKiN Global
4/17/24, 6:56 AM
1
1
Posts
211
Views
MOKiN Global
4/17/24, 6:56 AM
When you connect a monitor to the hub/dock’s DP port which can support up to 4K@60Hz with l...
GL
MODK0701 16-in-1 Compatibility
4/14/24, 7:21 AM
•
Gustav Llombert
4/15/24, 2:13 AM
2
2
Posts
173
Views
MOKiN Global
4/15/24, 2:13 AM
Hi @Gustav Llombert Thank you very much for taking the time to contact us. The C port of this t...
Thunderbolt™ 4 Docking Station
What should I do if the media display is not working via the Thunderbolt 4 Dock’s Thunderbolt 4 downstream port?
3/28/24, 8:36 AM
•
MOKiN Global
3/28/24, 8:36 AM
1
1
Posts
441
Views
MOKiN Global
3/28/24, 8:36 AM
The Thunderbolt 4 Dock’s Thunderbolt 4 downstream port supports up to 8K@30Hz resolution. I...
Power Bank
How to choose a power bank?
3/25/24, 3:13 AM
•
MOKiN Global
3/25/24, 3:13 AM
1
1
Posts
76
Views
MOKiN Global
3/25/24, 3:13 AM
When purchasing a power bank, you need to consider 3 specs as follows: Capacity - This is how mu...
External monitor
User guide
Mac
How to use external monitors with your mac ？
3/20/24, 2:20 AM
•
MOKiN Global
3/20/24, 2:20 AM
1
1
Posts
485
Views
MOKiN Global
3/20/24, 2:20 AM
Use extended desktop mode: ① Choose Apple menu > System Preferences, then cli...
What should I do if the display has images but no sound?
3/18/24, 5:42 AM
•
MOKiN Global
3/18/24, 5:42 AM
1
1
Posts
111
Views
MOKiN Global
3/18/24, 5:42 AM
When connected the monitor to the hub/dock's DP(HDMI) port, the display has images but no sound o...
J
MOUC0412
Dell Precision 5570
GFX issues (wavy pixels)
Random instant GFX issues (wavy pixels) which occasionally followed by instant black screen
1/24/24, 6:56 PM
•
Jay
2/6/24, 3:57 AM
5
5
Posts
337
Views
J
Jay
2/6/24, 3:57 AM
Hi @Mokin Global I got a replacement from Amazon for the same product (Mokin 6 in 1): &nbs...
CC
Faulty DP ports?
MOTB0101 Display/video artifacts on the DP ports
1/4/24, 5:39 PM
•
Cristian Cocos
1/6/24, 3:41 AM
6
6
Posts
333
Views
MOKiN Global
1/6/24, 3:41 AM
Hi @Cristian Cocos Thanks for the quick response. ① Manually update the graphics card dri...
malfunction
solution
the last USB device
What should you do when the last USB device you connected to this computer malfunctions?
1/4/24, 3:31 AM
•
MOKiN Global
1/4/24, 3:31 AM
1
1
Posts
237
Views
MOKiN Global
1/4/24, 3:31 AM
一.Update the USB driver. 1.Click the search icon in the taskbar, enter Device Manager, and...
CC
Firmware update?
12/24/23, 5:22 PM
•
Cristian Cocos
12/28/23, 1:46 AM
4
4
Posts
548
Views
MOKiN Global
12/28/23, 1:46 AM
Okay, thanks for your response.it is the latest firmware at present. If you have met the problem ...
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Brand-New Release: GaN PD 3.1 Fast Charger
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8/29/25, 7:42 AM
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Brand-New Release: GaN PD 3.1 Fast Charger
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