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Troubleshooting
Charging port doesn't work
Charging port doesn't work
If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable, or the hub itself.
Thunderbolt 4 Dock’s (1)
Can not charging (1)
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Thunderbolt 4 Dock’s
Can not charging
What should I do if my Thunderbolt 4 Dock’s Thunderbolt 4 downstream port is not charging?
5/27/24, 2:41 AM
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MOKiN Global
5/27/24, 2:41 AM
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MOKiN Global
5/27/24, 2:41 AM
The Thunderbolt 4 downstream port can charge at up to 15W. If your connected devices aren’t...
Why the laptop is not charging via the hub's PD port?
10/18/23, 9:12 AM
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MOKiN Global
10/18/23, 9:12 AM
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1
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MOKiN Global
10/18/23, 9:12 AM
① Check if the laptop power adapter supports PD protocol. ② The power adapter of the laptop is t...
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