Dual Monitor not working, detecting 2 monitors as 1 wide screen

• Dual HDMI
• Windows 11/10

• AC

  A. Cal

  3/30/25, 3:25 AM

  2 montiors plugged into HDMI 

  Model: MOUC0414, SNH53AA182119

  Laptop: XPS 15 9550, has USC 3.1 Gen 2 and supports thunderbolt 3, windows 10

  Also tried on a lenovo thinkpad X1 Gen 9, windows 11

  When 2 montiors are plugged into Mokin, the laptop is detecting the 2 montiors as 1 ultrawide display. How can I have it recognize each monitor separatley? Montiors only recognized as 1 device in settings. 

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  Administrator

  Administrator

  MOKIN Account

  MOKiN Global

  3/30/25, 3:26 PM

  @A. Cal 

  Hi, please press the button on the hub.

   

   

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