Hi, I just bought a Mokin MOUC0304 from Amazon. At the store you say this unit is Linux compatible but my monitors which are working fine connected directly to my HDMI port, do not work with the unit. I was hoping to download a Linux Driver here from your website.
Is this unit / any of your units compatible with Linux?
Thanks
Hi Jairo Fernandez,
Thanks for your purchase and taking the time to contact us.
To better solve the problem, please provide the laptop model.
Waiting for your reply!
Best regards
@Mokin Global
Hi, thanks for getting back to me.
The Mokin product model is MOUC0304 as mentioned earlier.
My Laptop make, model: Acer A515-54-74LM running Linux A515-54 5.15.0-117-generic #127~20.04.1-Ubuntu x86_64 GNU/Linux
If you need any other information, please let me know.
Regards
@Jairo Fernandez
Thanks for the information you provide.
Your laptop's USB-C port cannot support video output; it is incompatible with the product.
@Mokin Global thanks for replying.
