Docking Station USB C toi Dual HDMI Adapter quit working after 9 months

• HDMI Not Working

• MW

  Martin Warnasch

  6/17/24, 2:13 PM

  MOKiN 6 in 1 4 USB adapter quit working today.  It now locks up my laptop as soon as i plug it in.  Was working fine before.  Is it still in warranty?

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• 

  Administrator

  Administrator

  MOKIN Account

  Mokin Global

  6/18/24, 3:18 AM

  Hi @Martin Warnasch,

  To better solve your problem, please provide the information and try to do that:

  1. Provide the product and laptop model.
  2. Restart your laptop: Unplug the adapter and restart your laptop before plugging it back in.
  3. Test on another device: Connect the adapter to another laptop or computer to confirm if the issue exists.

  Have a nice day

  Best regards

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